We’re sorry that Concepts hasn’t lived up to your expectations. Know that we update often with new features and performance updates, but if you have your heart set on a refund, you can request it from Google Play.
If it’s been less than 48 hours since you made an in-app purchase: You can request a refund through Google Play.
Go to play.google.com.
At the top right, click your Profile picture.
Click Payments & subscriptions > Budget & order history.
For the order you want to return, click Report a problem.
Select the option that describes your situation.
Complete the form and note that you'd like a refund.
Click Submit.
You can also request a refund by telling Google Assistant on your device that you want a Google Play refund. *To request a refund from Google Assistant, you must use US English on your device.
You can expect your refund to be processed within 1-4 business days and applied to your original payment option, but it may take up to 10 business days depending on the card issuer.
If you experience any issues, please contact our Support team and we can assist you further.