How do I delete my Concepts account?

You can delete your Concepts account permanently either through our website or directly inside the app. Delete via Web Follow this link t...

I can't sign in to my account!

If you cannot sign in, something is likely preventing Concepts from connecting to our server. Please try these solutions. Restart your de...

What does a free account do, and how do I make one?

A free Concepts account lets you sync your purchases and creative assets across all your devices. Here is how it works and how to set one u...

Do I need to create a Concepts account?

You do not need to create a Concepts account to use the app. Creating a free account is highly recommended as it allows you to sync your pr...

How do I change my profile icon?

Your profile icon is managed through a free, open service called Gravatar. Gravatar links an image to your email address, which then appear...

How do I change the email address for my Concepts account?

You can change the email address associated with your Concepts account directly from your profile screen. Open Concepts and go to the Gal...

How do I change Sign In With Apple to email based sign in for my Concepts account?

If you created your account using Sign In With Apple, you can switch to a standard email and password login. Set a Password Open Concepts...

Why can't I sign in with Google on Windows?

Due to a change by Google, "Sign in with Google" is no longer supported in the Windows version of Concepts. If you created your account usi...

Why did I receive an email about account deletion?

If you received an email about account deletion but are signed into Concepts, it may be because you have more than one Concepts account. The...