How do I sync my Concepts purchases across devices and platforms?

With a free Concepts account, you can sync your purchases across your devices. Concepts offers two types of purchases: 1. A one-time pu...

What are the options in the Pro Shop? Is Subscription mandatory?

Subscription will never be mandatory. We recognize that everyone has different creative needs, and we believe everyone should be able to cre...

How do I cancel my subscription?

Your purchase is made via the platform's app store. So, the instructions for managing your subscription also depend on the platform. Scroll ...

Concepts for Schools and Universities

Concepts is available free of charge to faculty and students from approved schools. Members of staff from a school can request access here. ...

How do I request a refund?

We’re sorry that Concepts hasn’t lived up to your expectations. Know that we update often with new features and performance updates, but if ...

What can I do if making a purchase fails on Windows?

If you can't make a purchase as the country on the Windows purchase page is wrong you need to change the region used by the Windows.Select S...