How do I cancel my subscription?

Your purchase is made via the platform's app store. So, the instructions for managing your subscription also depend on the platform. Scroll ...

Concepts for Schools and Universities

Concepts is available free of charge to faculty and students from approved schools. Members of staff from a school can request access here. ...

A coupon I recieved with my new Simbans tablet is not working

If you received a coupon from Simbans for access to Concepts Pro and it is not working then please contact Simban's support team for help. Y...

How do I request a refund?

We’re sorry that Concepts hasn’t lived up to your expectations. Know that we update often with new features and performance updates, but if ...

What can I do if making a purchase fails on Windows?

If you can't make a purchase as the country on the Windows purchase page is wrong you need to change the region used by the Windows.Select S...

How do I request a refund?

We’re sorry that Concepts hasn’t lived up to your expectations. Know that we update often with new features and performance updates, but if ...