Bugs & Known Issues
Why does Concepts crash on launch?
Problems with file locations can cause Concepts to crash.Adding external networks or drives to your Files app can cause problems with docume...
Why are drawing thumbnails not visible in the gallery?
iPadOS 16.0 has a bug where thumbnails fail to generate for some types of files including Concepts. Updating to iPadOS 16.1 or later will re...
Why can't I delete a drawing or folder?
There is a bug in iOS that stops the trash system from working. Restarting your iPad will permanently fix this issue.
Recovery failed at startup
We could not recover the last opened drawing due to a file error. Please chack that you have plenty of free storage space on your device and...
Need more help?