Bugs & Known Issues
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Why does Concepts crash on launch?
A crash when opening the app on iOS can be caused by a bug in Apple's file handling of connected network drives or third-party file location...
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Why are drawing thumbnails not visible in the Gallery?
Missing thumbnails in the Gallery are typically caused by a bug in iPadOS 16.0.To resolve this issue, please update your device to iPadOS 16...
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Why can't I delete a drawing or folder?
If you are unable to delete drawings or folders, it is likely due to a known bug in iOS that can affect the trash system.A simple restart of...
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Recovery failed at startup
This error message means Concepts could not recover your last opened drawing due to a file error. Please try the following steps to resolve ...
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