Bugs & Known Issues
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Why does Concepts crash on launch?
A crash when opening the app on iOS can be caused by a bug in Apple's file handling of connected network drives or third-party file locatio...
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Flickering Screen With Intel Xe GPU
A flickering screen or disappearing strokes on Windows is a known issue caused by an older Intel Xe graphics driver. Updating your driver t...
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Wrong colors in Dark mode on Xiaomi devices
There is a known issue on Xiaomi devices where colors in your drawing may not match the Color Wheel when using the system-wide dark mode. T...
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Why are drawing thumbnails not visible in the Gallery?
Missing thumbnails in the Gallery are typically caused by a bug in iPadOS 16.0. To resolve this issue, please update your device to iPadOS ...
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Why can't I delete a drawing or folder?
If you are unable to delete drawings or folders, it is likely due to a known bug in iOS that can affect the trash system. A simple restart ...
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Recovery failed at startup
This error message means Concepts could not recover your last opened drawing due to a file error. Please try the following steps to resolve...
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Battery Saver Mode and Concepts Performance
If you're experiencing slow performance in Concepts, such as long loading times for drawings, delays when drawing a stroke, or "Application ...
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