Bugs & Known Issues
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Why does Concepts crash on launch?
Problems with file locations can cause Concepts to crash.Adding external networks or drives to your Files app can cause problems with docume...
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Flickering Screen With Intel Xe GPU
There is an issue with the Intel driver for the Xe graphics chip which causes flickering and strokes to randomly disappear as you draw. This...
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Wrong colors in Dark mode on Xiaomi devices
There's an issue with colors appearing differently in the Color Wheel than in your drawing when using the system dark mode on Xiaomi devices...
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Why are drawing thumbnails not visible in the gallery?
iPadOS 16.0 has a bug where thumbnails fail to generate for some types of files including Concepts. Updating to iPadOS 16.1 or later will re...
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Why can't I delete a drawing or folder?
There is a bug in iOS that stops the trash system from working. Restarting your iPad will permanently fix this issue.
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Recovery failed at startup
We could not recover the last opened drawing due to a file error. Please chack that you have plenty of free storage space on your device and...
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