The easiest way to determine if you have purchased the Essentials (previously Pro Pack) is if the bar at the top of the screen in both the Gallery and Canvas says “Go PRO!” or “PRO”. If you only see the word PRO, the Pro features should be unlocked.

If it doesn’t say “PRO” but you remember purchasing the Essentials, tap that “Go PRO” text, then scroll to the bottom of the bar and select "Restore Purchases.” You may be prompted to log in with your Apple ID -- be sure to use the one with which you bought Concepts.

We get the purchase information directly from Apple, so if they don't have a record of your purchase, either try another account that you may have used, or use the Buy Now button to complete the purchase.

Thank you for your support!