Your subscription is managed through the platform's app store where you originally made the purchase. Please find the instructions for your platform below.
iOS / iPadOS
- Open the App Store app.
- Tap your profile icon or name at the top.
- Tap Subscriptions.
- Find and select the Concepts subscription.
- Tap Cancel Subscription.
Apple provides additional details on their support website.
Windows
- Go to account.microsoft.com/services and sign in.
- Find your Concepts subscription and select Manage.
- Select Change and then choose to turn off auto-renew. If it says "Turn on recurring billing," your subscription is already set not to renew.
Microsoft provides additional details on their support website.
Google Play
- Open the Google Play Store app.
- Tap your profile icon and go to Payments & subscriptions > Subscriptions.
- Select your Concepts subscription.
- Tap Cancel subscription and follow the prompts.
Google provides additional details on their support website.
Samsung Galaxy Store
- Open the Galaxy Store app.
- Tap the Menu icon.
- Tap Subscriptions.
- Select Concepts from the list and choose to unsubscribe.
If you purchased from a different store, please contact our support team by tapping Help > Ask Us Anything inside the app for assistance.