We are sorry that Concepts did not live up to your expectations. We release updates often, but if you have decided on a refund, you will need to request it directly from Apple as they handle all transactions.

  1. Visit reportaproblem.apple.com in a web browser.
  2. Sign in with the Apple ID you used for the purchase.
  3. Find Concepts in your list of purchases and click “Report a Problem”.
  4. Select your reason for the request and click “Submit”.

We invite you to leave us a comment to let us know what we can improve. Your feedback helps us build a better creative experience.