A flickering screen or disappearing strokes on Windows is a known issue caused by an older Intel Xe graphics driver. Updating your driver to version 30.0.100.9864 or newer will resolve the problem.

For HP Device Users

Update your Intel Graphics driver using one of these methods:

• Visit the HP Customer Support - Software and Driver Downloads site for your specific model.
• Use the HP Support Assistant application on your PC. Open the app and check for new updates.
• Run Windows Update to find and install the latest drivers for your system.

For Non-HP Device Users

You can download and install the latest official drivers directly from the Intel Download Center.

If you continue to experience issues after updating your drivers, please email our support team at support@concepts.app.