Hi, how can we help you?

How do I change the language?

How do I get started?

Concepts Tutorials for Windows, Android & Chrome OS

Windows Roadmap

What features are on iOS, Windows and Android?

What are the system requirements for using Concepts?

How do I delete or duplicate a drawing?

Is there a left-handed canvas interface?

I lost my drawing on the infinite canvas. How do I find it again?

My tool wheel is stuck in the corner or has disappeared. How do I reset it?

How do the erasers work - Slice, Hard Mask and Soft Mask?

When should I use Slice vs Hard Mask vs Soft Mask?

Why isn’t my mask working properly with the Shape Guides?

How do I pick an existing color from my drawing or imported photo?

When will color palettes be available?

Why do my strokes disappear when I draw them?

Why do my strokes straighten or vanish when I'm done drawing them?

How do I draw a straight line?

How does Selection work?

How do I add and subtract objects from my selection?

How do I group items together?

How do I change my layer order?

How do I change the opacity of a layer?

How do I move part of my drawing to a new layer?

How do I draw with a perspective grid?

How do I use the Shape Guides?

Can I import vector formats such as SVG or DXF?

How do I change the opacity of an image?

How do I import an image or selection onto my canvas?

iMessage stickers created in Concepts

Can I transfer my drawings between Concepts for iOS, Concepts for Windows and Concepts for Android?

What are the supported export formats?

Exporting SVG to use in Adobe Illustrator

How do I sync my Concepts purchases across devices and platforms?

What are the options in the Pro Shop? Is Subscription mandatory?

How do I cancel my subscription?

How do I customize the Surface Pen side and top buttons?

Flickering Screen With Intel Xe GPU

Recovery failed at startup

Concepts for Designers

Concepts for Illustrators

Concepts for Visual Thinkers

How do I delete my Concepts account?

I can't sign in to my account!

How do I change the email address for my Concepts account?