Hi, how can we help you?

How do I change the language?

How do I get started?

Concepts Tutorials for Windows, Android & Chrome OS

Android Roadmap

What features are on iOS, Windows and Android?

What are the system requirements for using Concepts?

How do I organize my drawings in the gallery?

How do I rename my drawings?

How do I create a new folder?

Is there a left-handed canvas interface?

I lost my drawing on the infinite canvas. How do I find it again?

My tool wheel is stuck in the corner or has disappeared. How do I reset it?

How do the erasers work - Slice, Hard Mask and Soft Mask?

When should I use Slice vs Hard Mask vs Soft Mask?

Why isn’t my mask working properly with the Shape Guides?

How do I pick an existing color from my drawing or imported photo?

When will color palettes be available?

Why do my strokes disappear when I draw them?

Why do my strokes straighten or vanish when I'm done drawing them?

How do I draw a straight line?

How does Selection work?

How do I add and subtract objects from my selection?

How do I group items together?

How do I change my layer order?

How do I change the opacity of a layer?

How do I move part of my drawing to a new layer?

How do I draw with a perspective grid?

How do I use the Shape Guides?

How do I use Shape Recognition?

Can I import vector formats such as SVG or DXF?

How do I change the opacity of an image?

How do I import an image or selection onto my canvas?

How can I make my own objects?

Can I transfer my drawings between Concepts for iOS, Concepts for Windows and Concepts for Android?

What are the supported export formats?

Exporting SVG to use in Adobe Illustrator

How do I sync my Concepts purchases across devices and platforms?

What are the options in the Pro Store? Is Subscription mandatory?

I made a purchase but can't use the features.

How do I customize the S-Pen Side Button?

How to set Samsung Air Actions for Concepts

Do you support palm rejection?

Wrong colors in Dark mode on Xiaomi devices

Battery Saver Mode and Concepts Performance

Concepts for Designers

Concepts for Illustrators

Concepts for Visual Thinkers

How do I delete my Concepts account?

I can't sign in to my account!

How do I change the email address for my Concepts account?

What are "on-device" machine learning models?

When will ML features like handwriting and shape recognition come to iOS and Windows?

What is Concepts' philosophy on Machine Learning and AI?